At Maidstone Tree Farm and Garden Centre, we grow and sell quality nursery stock. We offer a 1-year replacement warranty on all trees and shrubs purchased at the regular retail price. The purchase price may be replaced with any plant material at the regular retail price. Both the receipt and the intact plant must be presented. Trees and shrubs are replaced once. No warranty on discounted plants, plants purchased with discount coupons, or perennials.
Be patient—some plants, such as Butterfly bushes, Rose of Sharon, London Plane and Hickory trees may be late to break dormancy.
Check several locations in different parts of the tree; a tree might just have some dead branches, which need trimming. Dead or diseased branches may be trimmed anytime. Japanese Maple trees and shrubs often have some winterkill, which is light grey—but this doesn't mean the tree is dead. It just needs pruning.